How our Delivery works...
Deliveries are set for different areas on the Island.
Your order will be packed on your chosen day to ensure your produce is as fresh as possible, once packed it will be loaded into our delivery vehicle.
Once all our orders are packed and loaded into the delivery vehicle we will depart for delivery and aim to begin deliveries at 5pm. You will receive a text message to inform you our delivery team are beginning the delivery process.
When we are close to your delivery, we will send another text message to ensure there is someone present over 18 to take delivery.
Once we arrive to deliver your Meal Box, we ask that someone over the age of 18 is in to accept the order and will require all our deliveries to be signed for as per our terms and conditions.
If delivery fails:
We will send a text message to you if delivery has failed to take place, this could be either your address could not be found, only a minor was in to take delivery and delivery was therefor refused due to our terms and conditions, or nobody was home to take delivery.
If our driver gets lost en route to your address we will always attempt to contact the phone number provided, but if you fail to respond then the driver will return your order to the Collection Location.
Once delivery has failed you will then be contacted to collect your order from the Collection Location on the next Collection day.
If you fail to present yourself then your order will be cancelled, and no refund or credit will be issued.
© All rights reserved